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CRM Icon Aboveit

CRM and Business Applications

Effective interaction between CRM and business applications is key to creating value and growth. When solutions work seamlessly together, you gain a holistic view of your customers, automated processes, and data-driven insights that strengthen your decisions. With the right strategy and technology, you can deliver better customer experiences, increase efficiency, and build a solid foundation for future development.

At Aboveit, we combine business acumen with technological expertise. We start by mapping out needs and goals, then develop and configure solutions based on the technology that suits you best. We are experts in Microsoft Dynamics 365 and Power Platform, Salesforce, SuperOffice, Hubspot, and more, ensuring your team effectively utilizes the technology. We can assist with everything from establishing new, customized CRM solutions to further developing and integrating existing systems. Our goal is to create a robust, flexible platform that gives your business a competitive advantage – and makes it easier to make informed decisions based on insights.

Do you need a partner who understands CRM and the customer journey?
Talk to Anette!

Anette Wærsten
Director of CRM and Business Applications
anette.wærsten@aboveit.noLinkedIn
Request a call back
Morten Nytun smiles at the camera

What we can deliver

Strategy and Optimization

We develop customized strategies and optimize your CRM processes. Through thorough analysis of your unique needs, we deliver strategies, plans, and solutions that address your business challenges and contribute to creating growth and innovation.

CRM Implementation and Modernization

We help you establish or upgrade CRM solutions that provide better insights and control. Our solutions are tailored to support sales processes, customer service, and marketing. We emphasize user-friendliness and integration with existing systems. The goal is to provide you with a tool that strengthens your customer relationships and contributes to increased profitability. With a modern CRM platform, you get a solid foundation for growth.

Development and Configuration

From implementation to management, we ensure your CRM solution is perfectly tailored to your needs. We develop and configure customized CRM solutions, including in Dynamics 365. Our team of dedicated solution architects and developers uses a methodical approach to ensure each solution is carefully adapted to your business model, culture, and processes.

User Adoption and Management

In a digital world, the correct and effective use of CRM systems is crucial for any business's success. Our goal is simple: To ensure your organization not only adopts but also maximizes the potential of its CRM investment. With an approach that combines personalized training, continuous support, and proactive management, we are ready to guide you through every phase of your CRM journey.

Data Quality and Security

Good decisions require good data. We help you establish routines and solutions that ensure high data quality in CRM and associated systems. At the same time, we ensure that data is handled in accordance with applicable laws and security requirements. This includes access management, encryption, and GDPR compliance. When your data is reliable and secure, you can use it to create real business value.

Benefit Realization and Change Management

Our approach is to create a structured and efficient process that addresses not only the technical aspects of change but also the human ones. Our unique blend of ProSci and PRINCE2 methodologies ensures that we deliver lasting changes, while planned benefits are realized within the organization. Our team is highly skilled in methodology and has extensive experience from small and large change processes.

What our customers say about us

"Dynamics 365 CE is central to the realization of the bank's business strategy. Together with Aboveit, we have continuously worked to further develop the platform to leverage new opportunities and ensure that the solution always supports our needs. CRM is not something we 'finish' with; it's an ongoing process, and Aboveit is an important partner on this journey."
Hanne Leknes, Marketing Director Bank, Asset Management, Membership, and Real Estate Brokerage
OBOS-banken
"Aboveit had previously implemented Microsoft Dynamics 365 for us. Using Power Platform, Aboveit developed a Canvas app as a solution to streamline the delivery process. In just two weeks, we went from idea to finished product, resulting in reduced time spent, fewer inquiries to the customer center, and more satisfied customers."
Olve Øyehaug, Head of Communications
Tussa IKT
"We had a great need to standardize the sales process across the organization. With Aboveit's help, we have gained a standardized process and a CRM solution that provides us with structure, better data quality, and more professional customer contact. This has made us more efficient and given us a common framework that is now used in several European markets."
Lise Damm Søvasli
NHI / Bonnier Healthcare

Looking for new challenges? We are always interested in hearing from talented people.